Support

Frequently Asked Questions

Frequently Asked Questions

What products does Boston Mattress offer?

Boston Mattress offers a wide range of sleep-related products, including mattresses (innerspring, memory foam, latex, hybrid, and luxury options), mattress toppers (latex, wool, and other materials), pillows (down and synthetic), mattress protectors and pads, and a variety of bedroom furniture such as platform bed frames. We also provide nursery and kids mattresses, crib mattresses, and natural latex options to suit different sleeping preferences.

Do you offer latex mattress toppers?

Yes, we offer latex mattress toppers in various firmness levels and thicknesses to customize your sleep surface for comfort and support.

What types of mattress toppers are available?

We carry latex toppers, wool toppers, and other materials designed to adjust feel, support, and temperature regulation on your existing mattress.

What are the benefits of a wool mattress topper?

Wool mattress toppers provide natural temperature regulation, moisture-wicking properties, and added cushioning. They can help balance comfort across seasons and extend mattress life.

What mattresses do you carry?

Our selection includes innerspring, memory foam, latex, and hybrid mattresses, including luxury options and natural latex models, to meet a range of preferences and budgets.

What is a hybrid mattress?

A hybrid mattress combines multiple support systems, typically featuring a combination of coils (for support and bounce) and comfort layers (such as memory foam or latex) for pressure relief and contouring.

Do you sell mattress protectors and pads?

Yes, we offer mattress protectors and pads to guard against spills, stains, allergens, and general wear while enhancing comfort and extending mattress life.

What about pillows? Do you have down pillows?

We offer a variety of pillows, including down pillows and other fill types, to suit different sleeping positions and comfort preferences.

Can I buy baby and nursery mattresses from Boston Mattress?

Yes, we offer nursery and kids mattresses, including crib mattresses designed to fit standard crib sizes and provide age-appropriate support and safety features.

Do you carry natural latex mattresses?

Yes, we offer natural latex mattresses that use natural latex foams and other natural materials for a durable, breathable sleep surface.

What bedroom furniture do you offer?

Our catalog includes platform bed frames and other bedroom furniture pieces designed to complement your mattress and create a cohesive sleep space.

Are there eco-friendly or natural options available?

Yes, we offer natural latex mattresses and other options that prioritize natural materials, sustainable production, and reduced chemical exposure where possible.

Do you ship your products?

Yes, we provide shipping for eligible products. Shipping availability, timing, and costs vary by product and location; see product pages for specifics.

What is your return policy?

Our return policy varies by product category. Please review the specific policy on the product page or contact customer service for details about eligibility, restocking fees, and the return process.

How can I choose the right mattress?

Consider your sleeping position, body weight, preferred feel (soft, medium, or firm), temperature preferences, and any allergies. Our product pages offer detailed specifications and guidance, and our customer service team can help with personalized recommendations.

Do you offer warranty on mattresses and foundations?

Yes, most mattresses, foundations, and select accessories come with manufacturer warranties. Warranty terms vary by product; check the warranty information on the product page for specifics.

Can I test a mattress before buying?

We offer in-home or showroom demonstrations where available, along with sleep trials on eligible products. Please verify current options on the product page or contact us for details.

How can I contact Boston Mattress for support?

You can reach our customer support team via the contact information provided on our website, including email, phone, or an online contact form. We’re here to help with product questions, ordering, and shipping concerns.

Theme